Facts you should know while fixing QuickBooks Error 1311

 QuickBooks has tons of functionalities that help small and mid-sized business owners to meet their goals. Despite being robust software, QuickBooks sometimes throws errors like QuickBooks Error 1311 which mainly appears while exporting the financial statement to the excel file. The same error also takes place when users try to update QuickBooks using a CD-ROM or any other compact disk device. It is found that the entire accounting process in any organization is about going back and forth between accounting software and excel. This error might hamper your business workflow. When the users experience this issue, the following error prompt pop-up on the screen: 

Error 1311: “Source file not found: D:ZF5615407.CAB Verify that all exists and that you can access it.”


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Factors that might lead to QuickBooks Error 1311

A few misconfigurations and faults can also cause QuickBooks error code 1311. Hence, every user needs to understand why this kind of installation error occurs. Here’s a list of some possible reasons that actually trigger such an error code.

  1. QuickBooks installation file is damaged or corrupted.

  2. There is damage to the Microsoft Office program installed on Windows.

  3. QuickBooks Desktop application is not compatible with the particular version of Microsoft Office.

  4. The CD-ROM drive itself has some issues accessing a disk. 

  5. If the installation CD or the CD-ROM drive is damaged.


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What are the most effective methods to prevent QuickBooks Error Code 1311?

Before moving ahead with the troubleshooting section, make sure you select the right solution according to the issue you’re facing. So, let’s perform the below-listed steps in a given sequence.  


Method 1: Check the Compatibility of Microsoft Office

  1. To start off, navigate to the Control Panel and then click twice on the Remove or add programs. 

  2. Now, you need to choose Microsoft Office to do some adjustments. 

  3. The version for Microsoft Office is required to be changed to MS Office 2000 or later.

  4. If the version is not 2000 or later then you need to Modify or Repair it as per the instructions offered to fix the issue.


 

Method 2: Restrict Access to CD –ROM

  1. In the beginning, tap on the Start button on your keyboard and then go to Settings. 

  2. Now, you need to hold or press Windows + R keys and type Control Panel in the Run Window, and hit the Enter key. 

  3. Select Administrative Tools and click the list to get the Local Security Policy option.

  4. After that, expand the Local Policy Folder from the left drop-down menu.

  5. Tap on Security options and choose the Microsoft Windows version you’re using. 

  6. Hit on the Restrict Installed CD-ROM  access to the users who are logged on locally.

  7. The last step is to choose the option Disabled and then reboot your system.


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To Sum-up!

Are you confronting issues while repairing QuickBooks Error 1311? Don’t panic, if yes. There are many QB users who end up with this such an error code when it comes to exporting the financial statement to the excel file. To avoid this, you just need to have a word with our QuickBooks technical error support team. Once you do so, you’ll get your task done perfectly within a short span of time.

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