[Solved] Why does QuickBooks Error 6123 Happen and How to fix it?

With each passing day, more and more entrepreneurs are getting inclined towards incorporating QuickBooks software in order to carry out their day-to-day activities in an easier and smooth manner. It’s an undeniable fact that QuickBooks software is susceptible to certain errors and QuickBooks Error Code 6123 is one of them.

It usually arises when the users try to restore the backup of the company file. This error code comes across without any prior indication and hinders the company file activities. You might also end up with the same error while opening a company file over a network and the multi-user mode.

Or if you open up the file directly from the network and restore the backup. Whenever the issue takes place, it pops up with the following error message “Error 6123, 0: “Connection to the QuickBooks company file has
been lost” Or “Error: -6123, 0: We’re sorry, but QuickBooks can’t open your company file.”



What provokes QuickBooks Error 6123?


There are a couple of factors that lead to QuickBooks Error 6123. You just have to keep them in mind to avoid any technical glitches in the future. Let’s have a glance at a few of them one by one:

  1. If there’s damage in the company file. 

  2. A disrupted network connection from the host server can be another valid reason.

  3. Damaged Windows user and QBW files.

  4. You are restoring a backup from a flash drive or from a removable storage device.

  5. Firewall settings interrupt the QuickBooks software while opening the company file.

  6. In case the antivirus program is installed on the system, which might hinder the smooth communication process.

  7. Your system has multiple QuickBooks database services are running.

  8. When the same company file is open in a new version of QuickBooks.

  9. QuickBooks data files or program files are corrupted or damaged.


You may Need - How to Update QuickBooks Company File.


Possible Solutions to eradicate QuickBooks Error 6123.


Once the causes are uncovered successfully, you are required to be familiar with the troubleshooting methods that can assist you in getting over QuickBooks Error 6123. So, without wasting a while go through each of them in a given sequence: 

Solution 1: Create a New Window User 


  1. To start off, open the Control Panel and then tap on the create new user option in the user icon. 

  2. Now, choose the Administrator for user type.

  3. You need to log out of the existing. 

  4. Once you are done with that you need to reboot your system and log in using the new user credentials. 

  5. After this, the user needs to move the company file to the desktop. 

  6. Finally, run QuickBooks and access the company file.


                           You may Need - How to Fix QuickBooks Scheduled Backup Not working.

Solution 2: Rename the .ND and .TLG files 


  1. In the inception, you need to open up the folder that contains the company file. 

  2. Now, select the .ND file.

  3. Hit right-click on the Company file and then choose the Rename option. 

  4. Add .old at the end of the file name. 

  5. Repeat the same steps for .TLG file and rename it in the same way. 

  6. At last, make sure to open the QuickBooks desktop company file. 


Wrapping-up!


Is it really hectic for you to deal with QuickBooks Error 6123? No worries, if yes! There are several QB users who find issues while creating a backup of the company file. But now not anymore. You can directly get in touch with our QuickBooks technical error support team in order to get a foolproof solution for all your unspecified challenges. 


                                      You may Need - How to Fix Quicken Error CC-501.
Location: Texas, USA

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